SUPPORT
We're here to help.
Check your purchases, access your products, or reach out directly if something's not working.
FREQUENTLY ASKED QUESTIONS
REFUND & BILLING POLICY
7-Day Refund Window
Request a refund within 7 days of purchase if you have not accessed or downloaded the product.
No Partial Subscription Refunds
Subscriptions can be canceled anytime. We do not issue refunds for partial billing periods already paid.
Access Revocation on Refund
Once a refund is processed, your access token is invalidated and the product becomes unavailable.
Billing Disputes
If you believe you were charged in error, contact us with your order email and the charge amount before filing a dispute with your bank.
CONTACT US
OTHER OPTIONS
Email Directly
For urgent issues, email us directly and we'll respond within one business day.
support@monarchforgestudio.comAccess Your Dashboard
Enter your purchase email to retrieve all your orders, access links, and download tokens.
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